Vodafone email accounts "blacklisted" by Hotmail

Thousands of Vodafone email users -- ie people with vodafone.ie email accounts -- can't send emails to Hotmail accounts. Many are claiming that Vodafone has been blacklisted by Hotmail.

Here's what Vodafone.ie emailers get back from Hotmail:

"This is the Vodafone Mail service... I'm afraid we were not able to deliver your message to the following addresses. This is a permanent error; Your mail will not be sent...
Remote host said: Mail rejected by Windows Live Hotmail for policy reasons. The mail server IP connecting to Windows Live Hotmail has exhibited namespace mining behavior...."

As many of you will know, "namespace mining behaviour" can be shorthand for phishing (among other things).

Vodafone customers aren't best pleased. All the more so as the problem has been ongoing for three months, with promises to fix it from Vodafone every couple of weeks.

In fairness, it does not appear to be just Vodafone experiencing difficulties. There are numerous reports around the web of similar problems with sending mail to Hotmail and Windows Live.

No response yet from Vodafone or Microsoft to queries lodged.

Comments

[Michele]

Most of the big email providers, such as Yahoo and MSN / Hotmail, provide feedback loops for ISPs. I can easily see how much email our network is sending to Hotmail and the "quality" score it gets. Vodafone should be able to do exactly the same thing.

[smartbrains]

I can easily see how much email our network is sending to Hotmail and the "quality" score it gets. Vodafone should be able to do exactly the same thing. Most of the big email providers, such as Yahoo and MSN / Hotmail, provide feedback loops for ISPs.
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