Eircom's '3 strikes' letter

As the world now knows, Eircom has begun sending out its '3 Strikes' letters to customers suspected of filesharing illegally.

If you want to know what the letter looks like, this is it.

Dear ______

eircom has agreed to work with the Irish Recorded Music Association (IRMA) to combat illegal music sharing.  We want to make you aware of this activity and assist you to use your broadband service to enjoy digital music legitimately.

Many music files are protected by copyright and while it may be acceptable for you to store them personally on your computer for personal use, it is unlawful to share those files without the copyright owner's permission.   In the terms and conditions of your broadband service, you have agreed not to use your broadband service to create, host or transmit material, which infringes among other things the copyright of another person or organisation (see www.eircom.net/termsandconditions).

IRMA on behalf of its members has notified eircom of illegal peer to peer (P2P) file sharing using eircom internet protocol (IP) addresses.  eircom records have identified one of those IP addresses as being linked to use from your eircom broadband account.  Some of the details of the notification supplied by IRMA are set out below and can be viewed online at  www.eircom.net/legalmusic.

Timestamp of report:

Track details:

IP Address:

Website or protocol used:

Copyright holder:

It is important that you know that eircom has not in any way monitored your internet connection or activity, nor have we shared any of your account or personal data with IRMA or anyone else as part of this communication.  The notification has resulted from independent monitoring conducted on behalf of IRMA.

We understand that you may be concerned on receiving this letter from eircom.  It may be that you do not know how this happened and that you yourself have not shared music files over the connection in breach of copyright.  It could be that someone else who uses your computer and internet connection might be responsible, however you as the account holder need to make sure that music files are not shared or downloaded illegally on your account. 

If you have concerns, or wish to avoid this happening again, please visit www.eircom.net/legalmusic for details of the steps you can take to ensure that your computer and internet connection are no longer used for such activity.  There are alternative services available where you can enjoy music online legitimately, including www.eircom.net/music  and http://www.itunes.com/. 

If you have been unlawfully sharing music, even if unknowingly, then we would ask you to please stop. If we receive another notification from IRMA relating to your account, we will be required to take further action and you risk having your broadband service withdrawn.

We hope that this assists you in using your broadband service to enjoy music legitimately.  We will call you to answer any questions you might have. However, if you would like to contact us in advance please LoCall 1890 253 059 or visit www.eircom.net/legalmusic.

Yours sincerely

Carlos Hernandez

Director of Customer Management and Operations

eircom Limited

Irma wants up to 10,000 such letters to be sent out weekly: Eircom is currently processing closer to about 100 a week.

Comments

[Daragall]

We are sorry we are about to cut off your oxygen supply. This is not done because we are monitoring your activities. We have no evidence, the Witchfinder tells us you are guilty. We regret the loss of your life.

[Ruadhri McGarry]

Ha,
I began to deconstruct this letter as it's riddled with as many inconsistencies as a flip flop factory, but if you're using eircom for your broadband, it serves you right!

Ruadhri

[Paul McClean]

The death rattle of an industry on it's knees.

[RAWR]

Terrible for a company to even think about doing this

[Iam Nemo]

What do you expect from an Australian company.

[Charles Julienne]

I wonder what the "innovative music service" eircom will launch. They said they would provide a new legal music service for eircom customers. I wonder if it actually is innovative, or simply just another 7digital reseller.

[Leigh O'Gorman]

...and they named and linked iTunes as an alternative, but no one else..?
Hmmm...

[Elbie Shatznicker]

Ok, sure, blame eircom, cause the words "High Court Injunction" seem to mean nothing to you.

[eircom suck]

that "High Court Injunction" violates human rights.
in EU law and independent body must be involved to look at all claims of the copyright holder
which must proof the breech of copyright took place then this must be present to a judge to decided if you should loose your bb which you then have a right to appeal.
all of this is denied by the irish high court making it appear that the judge thinks that he can disregard human rights on a whim to suit cooperated greed.

[uggs outlet]

They said they would provide a new legal music service for eircom customers. I wonder if it actually is innovative, or simply just another 7digital reseller.

[haha]

how come ive never seen this letter i always download music and moves illegaly

[jojo]

How can you download and avoid this letter!? Is there a way to encrypt traffic so Eircom aren't aware of what you are doing?